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The Voice Applications section of the Vobiz Console is the home base for every voice‑related resource on your account - XML applications, SIP endpoints, call logs, recordings, push notifications, and outbound campaigns. The Overview page is the at‑a‑glance summary.
URL
https://console.vobiz.ai/app/voice/overview
Voice Applications Overview page showing Usage Summary KPI tiles (Total Calls, Total Minutes, Success Rate, Spend), an Inbound vs Outbound calls chart, and the API Credentials panel with Auth ID and Auth Token

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Left navigation - Voice Applications

The sidebar lists every page in this section. Each one has a dedicated walkthrough:
EntryWhat you do there
OverviewYou’re here - usage tiles and call activity chart.
Applications (count)Create and manage XML applications with answer/hangup webhooks.
Endpoints (count)Register SIP endpoints for softphones, Zoiper, and the WebRTC demo.
Logs → Call Logs (count)Per‑call records with timeline, MOS score, and audio quality.
Logs → Recordings (count)Stored WAV / MP3 files for the last 30 days plus AI transcripts.
Push NotificationsPush tokens used to wake mobile softphones for incoming calls.
CampaignsBulk outbound dialler - Agent + numbers + CSV.
Campaign AgentsReusable webhook configs shared across campaigns.
Campaign Call LogsPer‑attempt history for every campaign.

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Usage Summary tiles

Four KPI tiles summarising voice activity in the selected date range:
TileWhat it measures
Total CallsEvery voice attempt placed via REST API, XML apps, or campaigns.
Total MinutesSum of billable talk time (rounded per Vobiz’s pulse‑billing rules).
Success Rateanswered / total - the percentage of attempts that connected.
SpendVoice‑only INR spend for the period (excludes number rental and feature costs - those live on the main Dashboard).
Each tile shows a trend pill comparing the current period to the previous window of the same length.

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Calls - inbound vs outbound chart

A daily area chart with two series:
  • Inbound (red) - calls received on your Vobiz phone numbers.
  • Outbound (orange) - calls placed via API, XML, or campaigns.
Hover any day to see the exact counts; click either series label to filter the chart to that direction alone.
A sudden spike in Outbound with no corresponding Total Calls lift on the main Dashboard usually means an XML test loop is firing - check Call Logs for repeated attempts to the same number.

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API Credentials

The right‑side card duplicates your Auth ID and Auth Token from the main Dashboard so you can copy them without leaving the Voice section. Click the eye icon (👁) to reveal the token, the copy icon (⧉) to copy.
The Auth Token grants full API access. Never paste it into client‑side code, screenshots, or public repos. Rotate it from Profile menu → API Keys if it leaks.

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What’s next

Create an XML Application

Wire a phone number to your server’s answer/hangup webhooks.

Register a SIP Endpoint

Sign in from a softphone like Zoiper or the WebRTC demo.