A tour of the Vobiz Console dashboard - KPI cards, usage and cost charts, inbound vs outbound activity, API credentials, capacity limits, and the global call distribution map.
The Dashboard is the first screen you see after signing in. It’s the single‑page snapshot of your account: how many calls you’ve placed, what you’ve spent, how much capacity you have left, and where to find the credentials your code needs.
URL
https://console.vobiz.ai/app/dashboard
The page is laid out top‑to‑bottom in five bands. The rest of this page walks each band, left‑to‑right.
Six tiles summarising the date range you picked. Every tile shows the current period value plus a trend pill comparing it to the previous period of the same length.
Tile
What it measures
Action
Calls Made
Total call attempts in the range.
Click the tile to deep‑link into CDRs filtered to this window.
Total Spend
Sum of all charges (voice + numbers + features) in INR. The eye icon toggles the value’s visibility - useful when sharing your screen.
Network connection charge (per‑call surcharge where applicable).
Recording
Storage + retrieval of call recordings.
Stream CDR
Audio streaming time over WebSockets.
Transcription
STT / ASR usage during <Gather> and stream sessions.
DID Purchase
One‑time number purchase fees.
DID Rental
Monthly number rental.
Feature Cost
Add‑ons like premium routing, CNAM lookups, etc.
A red spike in Stream CDR with no matching spike in CDR usually means a long‑lived WebSocket stream wasn’t closed when the call ended. Audit your stream stop handling - see Stream events.
Outbound (orange) - calls placed from your account.
The Activity by date label at the top‑right is the only legend; click either colour swatch at the bottom to filter the chart to that direction alone.
If you expected outbound traffic but see only green bars, your last campaign likely didn’t run. Check Voice Call Logs for the date and look for ERROR rows.
The world map shows where calls originated and terminated in the selected date range. Darker regions = more traffic. Hover any country to see the per‑country call count and spend.Useful for spotting:
Unexpected geographies - a sudden cluster in a country you don’t serve usually means a misconfigured campaign or fraud. Cross‑check in CDRs and block the country in your dialler if needed.
Regulatory hot spots - heavy India traffic? Make sure you’re current on DLT registration and KYC.
Two side‑by‑side counters showing how much call capacity your account is provisioned for.
Counter
What it means
CPS (Calls Per Second)
The peak rate at which Vobiz will accept new call attempts from you. base is included in your plan; purchased is the add‑on you bought; Total is the sum and the actual cap.
Concurrent calls
The maximum number of calls that can be in progress simultaneously on your account. Same base + purchased = Total math.
Plan your campaigns against Total, not base. If a dialler attempts more than Total CPS, the extra attempts get a 429 Too Many Requests response - see Error 429.
Bookmark console.vobiz.ai/app/dashboard. It’s the fastest way back if you get lost in nested settings.
Pin the date range to “Last 7 days” in your head - almost every triage starts there before you zoom out.
Watch the BALANCE pill. Postpaid accounts can run negative briefly, but prepaid accounts will hard‑stop calls at ₹0. Set up auto‑recharge in Billing to avoid surprises.
