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Yes. Once your account has completed regulatory verification, your base provisioning limits provide a stable starting baseline. As your call volume grows, you will likely need to increase your operational capacity.

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How to request an upgrade

Vobiz provides dynamic scaling for both concurrent channels and CPS limits to support thousands of concurrent calls.
1

Sign in to the dashboard

Log into the Vobiz Dashboard.
2

Open Limits & Quotas

Navigate to Settings and select the Limits & Quotas tab to view your current capacities.
3

Confirm billing setup

Ensure you have sufficient prepaid balance or a post-paid billing arrangement in place. Limit modifications may require a nominal recurring or one-time provisioning fee depending on the requested volume.
4

Request an increase

Click the Request Increase button, specify whether you need higher Concurrency or CPS (or both), and our network team will provision it.
Enterprise Scaling - For extremely high-volume dialers requiring multi-thousand channels or more than 10 CPS consistently, please contact our enterprise support team directly to establish dedicated SIP trunks and specialized routing geometries.