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The Vobiz engineering and success teams are available to assist with API integration, network debugging, capacity upgrades, and billing inquiries.

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Email Support

support@vobiz.ai

Our dedicated team is ready to assist you. For priority routing, please contact us from the email address registered to your Vobiz dashboard account.

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When contacting support, please include

  • Your Account ID / Workspace Name.
  • The exact time (with timezone) you encountered the issue.
  • Relevant Call IDs or Record IDs from your logs if debugging a failed call.
  • An exact snippet of your Voice XML payload (if debugging XML).