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Documentation Index

Fetch the complete documentation index at: https://docs.vobiz.ai/llms.txt

Use this file to discover all available pages before exploring further.

Creating a Vobiz account is a 3‑step flow: basic credentials, business details, and email verification. New accounts include ₹25 free credit so you can place a real call without adding a payment method.
Sign-up URL
https://console.vobiz.ai/auth/signup
Already have an account? Skip to the Login walkthrough instead.

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The signup screen at a glance

Every step shows the same left‑side panel — “Scale your business communications globally” — plus a 3‑step progress indicator at the top right (Account → Details → Verify) and a “Already have an account? Log in” link in the top‑right corner.

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Step 1 · Create Your Account

Vobiz signup step 1 Create Your Account screen with Full name, Email address, Referral code (optional), Password, and Confirm Password fields, plus the 3-step progress indicator Account/Details/Verify across the top
FieldRequiredNotes
Full name✅The person who owns this account. Editable later under Profile menu.
Email address✅The address Vobiz sends the verification code to in Step 3. Becomes your sign‑in email.
Referral code (optional)–Got a promo code? Type it here to apply a one‑time credit on top of the default ₹25 starter.
Password✅Minimum 8 characters. Click the eye icon (👁) to reveal what you typed.
Confirm Password✅Must match the password above.
Click Next (bottom‑right) to advance. The button stays disabled (light orange) until every required field is filled.
The email is case‑insensitive — Name@Company.com and name@company.com resolve to the same Vobiz account. Pick the casing that matches your inbox.

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Step 2 · Additional Information

Vobiz signup step 2 Additional Information screen with Company name, Phone number with country code dropdown (+91 IN), Country dropdown (India), State/Province dropdown, City, ZIP/Postal code, Street Address, and About your account (optional) textarea
This is the business‑details step. Used for billing, regulatory compliance (especially Indian DLT rules), and invoicing.
FieldRequiredNotes
Company name✅The legal business entity (e.g. XYZ Pvt. Ltd.). Used on invoices.
Phone number✅Country dial code (+91 IN default) + local number. This is your contact number, not a Vobiz DID.
Country✅Drives the available State/Province list below. Defaults to India.
State/Province✅Drop‑down dependent on Country.
City✅Free‑text city name.
ZIP/Postal code✅Numeric postal code. India = 6 digits.
Street Address✅Full street address — used on invoices and KYC.
About your account (optional)–One‑liner about your use case. Helps Vobiz support tailor onboarding (e.g. “AI voice agent for healthcare appointments”).
These details are reused for DLT registration and KYC if you operate in India. Mismatched info between the signup form and KYC docs delays compliance approval — get them right the first time.
Click Next to advance to verification. Use Back if you need to fix anything in Step 1.

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Step 3 · Verify Your Email

Vobiz signup step 3 Verify Your Email screen with envelope icon, message We've sent a 6-digit verification code to the email address from step 1, a six-digit code input field showing 000000 placeholder, Didn't receive code Resend link, Back button, and disabled Verify Email button at the bottom
Vobiz emails a 6‑digit verification code to the address you entered in Step 1. The screen shows the destination email below the message so you can confirm you didn’t typo it.
1

Open your inbox

Look for an email from no-reply@vobiz.ai with the subject “Your Vobiz verification code”. Check spam if it’s not in your inbox after ~30 seconds.
2

Type the 6-digit code

Enter the code in the input field. The Verify Email button enables once all 6 digits are filled.
3

Click Verify Email

On success, you’re redirected to the Dashboard and your ₹25 free credit is loaded automatically.

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If the code doesn’t arrive

Click Didn’t receive code? Resend below the input.
  • The link triggers a fresh email after a brief cooldown (typically 30–60 seconds).
  • If three resends fail, the email address is likely blocking vobiz.ai — add no-reply@vobiz.ai to your safe senders or contact your IT admin.
  • Wrong email entered in Step 1? Click Back twice to return to Step 1 and fix it.
The verification code expires after 30 minutes. If yours has expired, click Resend for a new one — the old code is invalidated immediately.

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What you get on day one

PerkDetail
₹25 starter creditEnough for ~50 minutes of domestic India outbound or ~20 minutes of premium outbound.
Test phone numbersBuy a DID from the Phone Numbers section — purchase fee deducted from your starter credit.
Full API accessAuth ID and Auth Token live and ready in the Dashboard — no waiting for activation.
Sandbox‑equivalentVobiz doesn’t have a separate sandbox — your live account is the sandbox until you’re ready to scale.

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Troubleshooting

  • “Email already in use” on Step 1 → that email already has a Vobiz account. Use the Login page instead, or click Forgot Password? to recover.
  • Verification email never arrives → check spam, then add no-reply@vobiz.ai to safe senders. Still nothing? Email support@vobiz.ai from the same address you tried to sign up with.
  • Stuck on Step 2 with “State/Province” not loading → reload the page and re‑enter Step 1. Some browser extensions block country‑state dropdown fetches.
  • ₹25 credit not showing on Dashboard → it lands within a minute of verification. If it’s still missing after 5 minutes, ping support — they can apply it manually with your account email.

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What’s next

Tour the Dashboard

Walkthrough of every tile, chart, and credential on the Vobiz Console home screen.

Make your first call

Buy a number, set up a SIP trunk or XML app, and place a real call in under 5 minutes.