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Documentation Index

Fetch the complete documentation index at: https://docs.vobiz.ai/llms.txt

Use this file to discover all available pages before exploring further.

Explore how Vobiz’s programmable communication infrastructure solves real-world challenges - from conceptual use cases to production-ready code templates.

Use cases

Cloud IVR

Build interactive voice response menus using XML Gather and Speak.

Call transfer

Transfer calls between agents or departments programmatically.

Call escalation

Escalate calls from bots to live agents with context.

Agent-to-agent handoff

Hand off calls between agents using audio streams and transfer API.

Call recording

Record and store calls for compliance, training, and analytics.

Conference calling

Build multi-party call experiences with the Conference API.

AI voice agent

Deploy AI-powered voice agents with audio streams and integrations.

Contact centre

Build a full contact centre with inbound routing, queuing, and CDR.

Automated outbound calling

Run outbound call campaigns using the Make a Call API.

Appointment reminders

Send automated appointment reminder calls with XML Gather for confirmation.

CRM integration

Sync call data and CDRs to your CRM via webhooks.

Post-call analytics

Analyze call recordings and CDR data for insights.

Platform comparisons

Vobiz vs Twilio

Feature, pricing, and developer experience comparison.

Vobiz vs Plivo

Feature, pricing, and developer experience comparison.

Vobiz vs Vonage

Feature, pricing, and developer experience comparison.

Developer templates

Ready-to-deploy code templates for common call flows. Clone and run in minutes.

LiveKit templates

Production-grade LiveKit agent templates wired to the Vobiz API.

XML + Python examples

Real-world call flows built with Python + FastAPI.