Documentation Index
Fetch the complete documentation index at: https://docs.vobiz.ai/llms.txt
Use this file to discover all available pages before exploring further.
Vobiz vs TeleCRM: Programmable Infrastructure vs Sales Software
TeleCRM is a great tool for telecallers. Vobiz is the engine that powers voice applications. Learn why your choice depends on whether you want to use or build.
Overview Comparison
| Feature | Vobiz | TeleCRM |
|---|
| Primary Function | Voice API / SIP Trunking | Sales CRM / Lead Tracker |
| Target User | Developers / Builders | Telecallers / Sales Reps |
| Pricing | PAYG per minute | ₹849 per user/mo |
| Phone Numbers | Native 140/92/1600 | None (Bring your own) |
| Native Calling | Yes (Tier-1 API) | No (Integrated only) |
TeleCRM Overview
- Sales CRM built for Indian telecalling teams
- Focus on lead management and automated follow-ups
- Built-in dialer and call recording
- Lead capture from Facebook, IndiaMart, etc.
- No API for external developers to build on top
Vobiz Overview
- High-performance CPaaS platform
- Engineered for scale and low-latency voice
- Standard-compliant Voice XML and SDKs
- WebSocket streaming for real-time AI agents
- Partner portal for white-labeling and reselling
Detailed Pricing Comparison
| Feature | Vobiz | TeleCRM |
|---|
| Unit of Billing | Per Minute | Per User |
| Starting Price | ₹0.45/min | ₹849/user/month |
| Phone Number Cost | Included in PAYG | N/A (External only) |
Key Insight: Vobiz provides the calling infrastructure; TeleCRM is a software-only monthly subscription.
Features & Capabilities
| Feature | Vobiz | TeleCRM |
|---|
| Lead Management | No (Build your own) | Yes (Native) |
| Native VoIP/Calling | Yes (Full API) | No (External) |
| Indian DID Numbers | Yes (140/92/800) | No |
| SIP Trunking | Yes | No |
Developer Experience
Vobiz
- Developer-first culture
- SDKs for Node, Ruby, Go, etc.
- Extensive documentation
TeleCRM
- No-code required
- Mobile app for calling
- Ready-made reports
Winner: TeleCRM for fast sales team setup; Vobiz for product engineers.
Support & SLAs
| Support Feature | Vobiz | TeleCRM |
|---|
| Implementation Support | Developer help | Sales/Usage help |
| Custom Onboarding | Yes (Enterprise) | Yes (SMB focus) |
Key Insight: Both are Indian-founded companies with strong local support.
India Availability & Compliance
| Availability Feature | Vobiz | TeleCRM |
|---|
| India Business DIDs | Yes | No |
| GST Billing | Yes | Yes |
Compliance Check
| Compliance Standard | Vobiz | TeleCRM |
|---|
| TRAI Compliance | Native/API | Built-in/App |
Pros & Cons
Vobiz Pros
- Full calling infrastructure
- Direct carrier interconnects
- White-labeling portal
- No per-user seat tax
- 140/92 native numbers
Vobiz Cons
- Requires developer integration
TeleCRM Pros
- Ready-to-use CRM UI
- Lead automation
- Affordable for very small teams
TeleCRM Cons
- No native calling feature
- No phone numbers provided
- No public API
- ₹849/user per month seat tax
Verdict
Choose Vobiz if:
- You are building a custom CRM or voice app
- You need SIP trunks for a PBX
- You want to white-label a telephony service
- Require programmatic call control
Choose TeleCRM if:
- You need a CRM for 5 telecallers today
- You have zero development resources
- You need simple lead-capture from IndiaMart
Summary
TeleCRM is a specialized tool for tracking leads, but it is not a communication provider. At ₹849 per user, you are paying for the software UI while still lacking the native infrastructure to make professional business calls or provision official Indian phone numbers. Vobiz fills this gap by providing the full Tier-1 communication engine - API, SIP trunks, and 140/92 series DIDs - so you can build a professional calling experience without the per-seat tax. Vobiz lets you bypass the limitations of software-only CRMs and build a scalable, carrier-grade sales operation that you own and control.
