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GET
/
api
/
v1
/
Account
/
{auth_id}
/
concurrency
Get concurrency limits
curl --request GET \
  --url https://api.vobiz.ai/api/v1/Account/{auth_id}/concurrency \
  --header 'X-Auth-ID: <api-key>' \
  --header 'X-Auth-Token: <api-key>'
{
  "account_id": "MA_XXXXXXXX",
  "concurrent_calls": 0,
  "max_concurrent": 46,
  "utilization_pct": 0,
  "request_id": "aabbccdd1234567890abcdef12345678"
}

​
Overview

The Concurrency API lets you retrieve real-time data about how many concurrent lines are active for your account. Use it to monitor line utilization and ensure you have sufficient capacity.

​
Get Concurrency

GET https://api.vobiz.ai/api/v1/Account/{auth_id}/concurrency
Returns the current number of concurrent lines active for a specific account.
Authentication required:
  • X-Auth-ID - Your account Auth ID
  • X-Auth-Token - Your account Auth Token
  • Content-Type: application/json

​
Request

cURL
curl -X GET "https://api.vobiz.ai/api/v1/Account/YOUR_AUTH_ID/concurrency" \
--header 'X-Auth-ID: YOUR_AUTH_ID' \
--header 'X-Auth-Token: YOUR_AUTH_TOKEN' \
--header 'Accept: application/json'

​
Response

JSON Response
{
    "account_id": "MA_XXXXXXXX",
    "concurrent_calls": 0,
    "max_concurrent": 46,
    "utilization_pct": 0,
    "request_id": "aabbccdd1234567890abcdef12345678"
}

​
Response fields

FieldTypeDescription
account_idstringThe account these counters belong to.
concurrent_callsintegerNumber of calls currently active.
max_concurrentintegerThe account’s concurrent-call ceiling. Equals concurrent_calls_limit from the Account object (base_concurrent_calls_limit + purchased_concurrent_calls).
utilization_pctintegerconcurrent_calls as a percentage of max_concurrent.
request_idstringUnique identifier for this request, useful for support.
Concurrency vs CPS. max_concurrent caps how many calls can be live at once; the separate CPS limit (cps_limit) caps how many new calls you can start per second. Both are raised by purchasing add-ons (purchased_concurrent_calls, purchased_cps) — see The Account Object. When utilization_pct approaches 100, new calls are rejected until channels free up.

Authorizations

​
X-Auth-ID
string
header
required

Your Vobiz account Auth ID

​
X-Auth-Token
string
header
required

Your Vobiz account Auth Token

Path Parameters

​
auth_id
string
required

Your account Auth ID

Example:

"MA_XXXXXX"

Response

200 - application/json

Concurrency info

​
account_id
string
required
​
concurrent_calls
integer
required
​
max_concurrent
integer
required
​
utilization_pct
integer
required
​
request_id
string
required