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You’re viewing the Partner Portal - a separate product from SIP Trunking, Voice XML, and WhatsApp. ← Back to main docs
The Vobiz Partner Program gives resellers and platform builders full programmatic control over their entire customer ecosystem - account provisioning, balance management, DID inventory, CDR access, and analytics - through a single API. As a Vobiz Partner, you are the master account. You hold the primary balance, create and fund customer sub-accounts, and have read-visibility into all their traffic and transactions.

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Enable Partner Access

The Partner API is not enabled by default. To become a Vobiz Partner and unlock access to the Partner Portal and API, email us. We will set up your partner account, issue your credentials, and onboard you to the reseller program.Typical response time: 1 business day.

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What is the Partner Program?

The Partner Program is Vobiz’s white-label reseller infrastructure. It lets you build a voice platform on top of Vobiz’s SIP trunking and telephony backbone - provisioning Vobiz accounts for your own end-customers, funding their wallets from your master balance, and monitoring their usage - all without your customers needing to interact with Vobiz directly. There are three actors in this model:
  • You (Partner / Master Account) - Hold the primary Vobiz balance. Billing entity. Full API access. Creates and funds all customer accounts.
  • Your Customers (Child Accounts) - Virtual wallet funded by you. Get DIDs assigned by you. Make and receive calls on Vobiz infrastructure. Invisible to Vobiz billing.
  • Vobiz (Infrastructure) - Provides SIP trunking, phone numbers, call routing, CDRs, and the partner API layer.

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How It Works

1

Get partner credentials

Contact support@vobiz.ai. You will receive a Partner ID (X-Auth-ID) and Auth Token (X-Auth-Token) tied to your master account.
2

Create customer accounts

Use the Create Customer Account API to provision a sub-account for each of your clients. Store the returned auth_id in your database.
3

Fund customer wallets

Transfer balance from your partner account to each customer wallet using the Transfer Balance API. Customers cannot make calls without balance.
4

Assign phone numbers

Use the Vobiz Console or Numbers API to assign DID phone numbers to each customer account.
5

Monitor usage and billing

Pull CDRs and transaction logs for any customer at any time. Use analytics to identify top spenders, troubleshoot call quality, and run monthly billing cycles.

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Authentication

The Partner API uses the same dual-header authentication as the core Vobiz API. Every request must include your Partner credentials - retrievable from the Partner Console.
  • X-Auth-ID (required) - Your permanent Partner ID (e.g. partner-882...). This never changes.
  • X-Auth-Token (required) - Your rotating secret API token. Rotate immediately if compromised.
  • Accept (required) - Must be application/json on all GET and POST requests.
  • Content-Type (POST/PUT only) - Must be application/json for all POST/PUT requests with a body.
Security: Never expose your X-Auth-Token in client-side code, browser console, or version control. If compromised, rotate it immediately in the Partner Console.

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Get Partner Access

Partner access is not self-serve. It requires a brief onboarding process where the Vobiz team verifies your use case, sets up your master account, configures your balance and credit limits, and issues your credentials.

Email us to enable Partner access

Send an email to support@vobiz.ai with your company name, intended use case (reseller, platform builder, enterprise), and approximate expected call volume. We will get back to you within 1 business day.

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API Reference

Example partner flow

Walk through a complete reseller onboarding flow - from master account setup to provisioning the first customer.

Partner API endpoints

Full reference for all Partner API endpoints - authentication, profile, customers, balance, transactions, CDRs, numbers, and analytics.