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DELETE
/
api
/
v1
/
account
/
{auth_id}
/
numbers
/
{e164}
/
assign-subaccount
Unassign DID (15-day cool-off enforced)
curl --request DELETE \
  --url https://api.vobiz.ai/api/v1/account/{auth_id}/numbers/{e164}/assign-subaccount \
  --header 'X-Auth-ID: <api-key>' \
  --header 'X-Auth-Token: <api-key>'
{
  "api_id": "<string>",
  "error": "<string>",
  "message": "<string>"
}

Documentation Index

Fetch the complete documentation index at: https://docs.vobiz.ai/llms.txt

Use this file to discover all available pages before exploring further.

Moves a DID back to the parent account’s pool from a sub-account.
Authenticate with X-Auth-ID / X-Auth-Token. URL-encode the number in the path — use %2B instead of +.

15-day cool-off

To prevent a number that was actively used by one customer from being reassigned to another too quickly, unassignment enforces a 15-day cool-off:
SituationBehavior
DID had a call within the last 15 daysRejected with 409 and did_cool_off_in_effect.
DID never used (last_call_at is NULL)Moves back to the parent pool immediately.
The 409 response tells you exactly how long is left:
{
  "error": "did_cool_off_in_effect",
  "cool_off_until": "2026-06-09T10:00:00Z",
  "cool_off_remaining_seconds": 1209600
}

Admin bypass

Admins can override the cool-off with the force=true query parameter:
curl -X DELETE \
  "https://api.vobiz.ai/api/v1/account/{auth_id}/numbers/%2B919876543210/assign-subaccount?force=true" \
  -H "X-Auth-ID: {admin_auth_id}" \
  -H "X-Auth-Token: {admin_auth_token}"
force=true requires an admin-role account (enforced at the gateway) and writes a did_assignment_audit row. A non-admin account using force=true is rejected with 403.

Authorizations

X-Auth-ID
string
header
required

Your Vobiz account Auth ID

X-Auth-Token
string
header
required

Your Vobiz account Auth Token

Path Parameters

auth_id
string
required

Your account Auth ID

Example:

"MA_XXXXXX"

e164
string
required

The number in E.164, URL-encoded (use %2B instead of +).

Example:

"%2B919876543210"

Query Parameters

force
boolean

Admin-only cool-off bypass. Requires an admin-role account (enforced at the gateway) and writes a did_assignment_audit row.

Example:

true

Response

DID moved back to the parent pool