> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vobiz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Applications - Overview

> The Voice Applications hub in the Vobiz Console - usage summary, call analytics, API credentials, and quick links to every voice resource (apps, endpoints, logs, recordings, push notifications, campaigns).

The **Voice Applications** section of the Vobiz Console is the home base for every voice‑related resource on your account - XML applications, SIP endpoints, call logs, recordings, push notifications, and outbound campaigns. The Overview page is the at‑a‑glance summary.

```text URL theme={null}
https://console.vobiz.ai/app/voice/overview
```

<Frame caption="Voice Applications - Overview">
  <img src="https://mintcdn.com/vobizai/rHC7MC1ZnRKlF7P2/images/platform/voice/voice-overview_blur.png?fit=max&auto=format&n=rHC7MC1ZnRKlF7P2&q=85&s=477d4c3eee52661e14b1fa5a1a286735" alt="Voice Applications Overview page showing Usage Summary KPI tiles (Total Calls, Total Minutes, Success Rate, Spend), an Inbound vs Outbound calls chart, and the API Credentials panel with Auth ID and Auth Token" style={{maxWidth: '900px', margin: '0 auto', display: 'block'}} width="8000" height="4404" data-path="images/platform/voice/voice-overview_blur.png" />
</Frame>

## Left navigation - Voice Applications

The sidebar lists every page in this section. Each one has a dedicated walkthrough:

| Entry                                                       | What you do there                                                   |
| ----------------------------------------------------------- | ------------------------------------------------------------------- |
| **[Overview](/platform/voice/overview)**                    | You're here - usage tiles and call activity chart.                  |
| **[Applications](/platform/voice/applications)** (count)    | Create and manage XML applications with answer/hangup webhooks.     |
| **[Endpoints](/platform/voice/endpoints)** (count)          | Register SIP endpoints for softphones, Zoiper, and the WebRTC demo. |
| **Logs → [Call Logs](/platform/voice/call-logs)** (count)   | Per‑call records with timeline, MOS score, and audio quality.       |
| **Logs → [Recordings](/platform/voice/recordings)** (count) | Stored WAV / MP3 files for the last 30 days plus AI transcripts.    |
| **Push Notifications**                                      | Push tokens used to wake mobile softphones for incoming calls.      |
| **[Campaigns](/platform/campaigns/list)**                   | Bulk outbound dialler - Agent + numbers + CSV.                      |
| **[Campaign Agents](/platform/campaigns/agents)**           | Reusable webhook configs shared across campaigns.                   |
| **[Campaign Call Logs](/platform/campaigns/call-logs)**     | Per‑attempt history for every campaign.                             |

## Usage Summary tiles

Four KPI tiles summarising voice activity in the selected [date range](/platform/dashboard#top-bar):

| Tile              | What it measures                                                                                                                          |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| **Total Calls**   | Every voice attempt placed via REST API, XML apps, or campaigns.                                                                          |
| **Total Minutes** | Sum of billable talk time (rounded per Vobiz's pulse‑billing rules).                                                                      |
| **Success Rate**  | `answered / total` - the percentage of attempts that connected.                                                                           |
| **Spend**         | Voice‑only INR spend for the period (excludes number rental and feature costs - those live on the [main Dashboard](/platform/dashboard)). |

Each tile shows a trend pill comparing the current period to the previous window of the same length.

## Calls - inbound vs outbound chart

A daily area chart with two series:

* **Inbound** (red) - calls received on your Vobiz phone numbers.
* **Outbound** (orange) - calls placed via API, XML, or campaigns.

Hover any day to see the exact counts; click either series label to filter the chart to that direction alone.

<Tip>
  A sudden spike in **Outbound** with no corresponding **Total Calls** lift on the [main Dashboard](/platform/dashboard) usually means an XML test loop is firing - check [Call Logs](/platform/voice/call-logs) for repeated attempts to the same number.
</Tip>

## API Credentials

The right‑side card duplicates your **Auth ID** and **Auth Token** from the main Dashboard so you can copy them without leaving the Voice section. Click the eye icon (👁) to reveal the token, the copy icon (⧉) to copy.

<Warning>
  The Auth Token grants full API access. Never paste it into client‑side code, screenshots, or public repos. Rotate it from **Profile menu → API Keys** if it leaks.
</Warning>

## What's next

<CardGroup cols={2}>
  <Card title="Create an XML Application" icon="file-code" href="/platform/voice/applications">
    Wire a phone number to your server's answer/hangup webhooks.
  </Card>

  <Card title="Register a SIP Endpoint" icon="plug" href="/platform/voice/endpoints">
    Sign in from a softphone like Zoiper or the WebRTC demo.
  </Card>
</CardGroup>