> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vobiz.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Vobiz Console Login & Signup - Sign In or Create Your Voice Infrastructure Account
> Sign in to console.vobiz.ai or create a new Vobiz account. Step-by-step walkthrough of email + password, Google SSO, password reset, and the 3-step signup flow. New accounts include ₹25 free credit.
The **Vobiz Console** at `console.vobiz.ai` is your control panel for the Vobiz voice platform - buying phone numbers, configuring SIP trunks, building XML applications, running outbound campaigns, and monitoring every call your account makes. This page covers both **signing in** to an existing account and **creating a new account** from scratch.
Sign in with email + password or Google SSO.
3‑step signup with ₹25 free credit to make your first call.
## Sign in
```text Login URL theme={null}
https://console.vobiz.ai/auth/login
```
Already have a Vobiz account? Open the URL above and sign in with the email + password you used at signup, or jump straight to **[Continue with Google](#sign-in-with-google)** if you registered through Google SSO.
### The login screen at a glance
The Vobiz login page is split into two halves: a branded marketing panel on the left and the sign‑in form on the right.
* **Left panel** - branding and the *AI‑First Voice Infrastructure Platform* tagline. Decorative; nothing to click.
* **Right panel** - the live sign‑in form. Everything below documents this side.
* **Top‑right link** - *Don't have an Account? **Create an Account*** jumps to the [signup flow](#create-an-account) below.
### Sign in with email + password
The default sign‑in method. Use the email and password you set when you signed up for Vobiz.
Type the email address linked to your Vobiz account (e.g. `name@yourcompany.com`). The field validates the format inline - fix any red‑bordered typos before continuing.
Email is case‑insensitive. `Name@Vobiz.ai` and `name@vobiz.ai` resolve to the same Vobiz Console account.
Type your password into the masked field. Click the eye icon (👁) on the right to reveal what you typed - useful if you're not sure you typed the right characters or you're recovering from a paste.
The **Login** button stays disabled (light orange) until both fields contain valid values. Once both are valid, it turns solid orange and is ready to submit.
On success, Vobiz redirects you to the [Dashboard](/platform/dashboard) for your account. On failure, the form shows an inline error message:
| Error | What it means | Fix |
| ---------------------- | ------------------------------------------------------ | --------------------------------------------------------------------------------------------- |
| *Invalid credentials* | Email or password is wrong. | Retype both. If you're sure the email is right, use [Forgot Password?](#forgot-your-password) |
| *Account not verified* | You haven't clicked the verification link from signup. | Check your inbox (and spam) for the verification email from `no-reply@vobiz.ai`. |
| *Too many attempts* | You hit the brute‑force rate limit. | Wait 15 minutes or reset your password via the link below. |
### Sign in with Google
If you registered with Google Workspace or want to skip managing a Vobiz‑specific password, use Google single sign‑on.
* Click **Continue with Google** below the password form to open the Google OAuth popup.
* Pick the Google account that matches your Vobiz email and approve the consent prompt.
* If a Vobiz account already exists for that email, you're signed straight in. If not, you're redirected to the [signup flow](#create-an-account) with the email pre‑filled.
* If your Vobiz account was originally created with email + password, Google SSO will **link to the same account** the first time you use it - same data, new sign‑in method.
Google SSO is the fastest path if your team already lives in Google Workspace - no separate password to rotate, and Google's 2FA carries over.
### Forgot your password?
The **Forgot Password?** link sits on the right side of the *Password* label.
The password reset page asks for the Vobiz‑registered email address.
Vobiz sends a one‑time password reset link to that address. The link expires after **30 minutes**.
If the email doesn't arrive within a minute, check your spam folder. The sender is `no-reply@vobiz.ai`. Add it to your safe senders to avoid the same problem next time.
Click the link, type a new password twice, and submit. You're returned to the login screen - sign in with the new password.
## Create an account
```text Sign-up URL theme={null}
https://console.vobiz.ai/auth/signup
```
Creating a Vobiz account is a 3‑step flow: basic credentials, business details, and email verification. New accounts include **₹25 free credit** so you can place a real call without adding a payment method.
Already have an account? Jump back up to the [Sign in](#sign-in) section.
### The signup screen at a glance
Every step shows the same left‑side panel - *"Scale your business communications globally"* - plus a 3‑step progress indicator at the top right (Account → Details → Verify) and a *"Already have an account? Log in"* link in the top‑right corner.
### Step 1 · Create Your Account
| Field | Required | Notes |
| ---------------------------- | -------- | -------------------------------------------------------------------------------------------- |
| **Full name** | ✅ | The person who owns this account. Editable later under **Profile menu**. |
| **Email address** | ✅ | The address Vobiz sends the verification code to in Step 3. Becomes your sign‑in email. |
| **Referral code (optional)** | – | Got a promo code? Type it here to apply a one‑time credit on top of the default ₹25 starter. |
| **Password** | ✅ | Minimum 8 characters. Click the eye icon (👁) to reveal what you typed. |
| **Confirm Password** | ✅ | Must match the password above. |
Click **Next** (bottom‑right) to advance. The button stays disabled (light orange) until every required field is filled.
The email is case‑insensitive - `Name@Company.com` and `name@company.com` resolve to the same Vobiz account. Pick the casing that matches your inbox.
### Step 2 · Additional Information
This is the business‑details step. Used for billing, regulatory compliance (especially Indian DLT rules), and invoicing.
| Field | Required | Notes |
| --------------------------------- | -------- | --------------------------------------------------------------------------------------------------------------------------- |
| **Company name** | ✅ | The legal business entity (e.g. *XYZ Pvt. Ltd.*). Used on invoices. |
| **Phone number** | ✅ | Country dial code (`+91 IN` default) + local number. This is your contact number, not a Vobiz DID. |
| **Country** | ✅ | Drives the available State/Province list below. Defaults to India. |
| **State/Province** | ✅ | Drop‑down dependent on Country. |
| **City** | ✅ | Free‑text city name. |
| **ZIP/Postal code** | ✅ | Numeric postal code. India = 6 digits. |
| **Street Address** | ✅ | Full street address - used on invoices and KYC. |
| **About your account (optional)** | – | One‑liner about your use case. Helps Vobiz support tailor onboarding (e.g. *"AI voice agent for healthcare appointments"*). |
These details are reused for **DLT registration** and **KYC** if you operate in India. Mismatched info between the signup form and KYC docs delays compliance approval - get them right the first time.
Click **Next** to advance to verification. Use **Back** if you need to fix anything in Step 1.
### Step 3 · Verify Your Email
Vobiz emails a **6‑digit verification code** to the address you entered in Step 1. The screen shows the destination email below the message so you can confirm you didn't typo it.
Look for an email from `no-reply@vobiz.ai` with the subject *"Your Vobiz verification code"*. Check spam if it's not in your inbox after \~30 seconds.
Enter the code in the input field. The **Verify Email** button enables once all 6 digits are filled.
On success, you're redirected to the [Dashboard](/platform/dashboard) and your **₹25 free credit** is loaded automatically.
#### If the code doesn't arrive
Click **Didn't receive code? Resend** below the input.
* The link triggers a fresh email after a brief cooldown (typically 30–60 seconds).
* If three resends fail, the email address is likely blocking `vobiz.ai` - add `no-reply@vobiz.ai` to your safe senders or contact your IT admin.
* Wrong email entered in Step 1? Click **Back** twice to return to Step 1 and fix it.
The verification code expires after **30 minutes**. If yours has expired, click **Resend** for a new one - the old code is invalidated immediately.
### What you get on day one
| Perk | Detail |
| ---------------------- | ------------------------------------------------------------------------------------------------------------------- |
| **₹25 starter credit** | Enough for \~50 minutes of domestic India outbound or \~20 minutes of premium outbound. |
| **Test phone numbers** | Buy a DID from the [Phone Numbers](/account-phone-number) section - purchase fee deducted from your starter credit. |
| **Full API access** | Auth ID and Auth Token live and ready in the [Dashboard](/platform/dashboard) - no waiting for activation. |
| **Sandbox‑equivalent** | Vobiz doesn't have a separate sandbox - your live account *is* the sandbox until you're ready to scale. |
## What's next
Every tile, chart, and credential on the Vobiz Console home screen.
Buy a number, set up a SIP trunk or XML app, and place a real call in under 5 minutes.
## Troubleshooting
### Sign-in problems
* **Login button stays greyed out.** One of the fields is empty or invalid. Both email and password must have values; the email needs an `@`.
* **Google SSO popup is blocked.** Allow popups for `console.vobiz.ai` in your browser settings and click **Continue with Google** again.
* **Reset email never arrives.** Confirm the email matches the one on your Vobiz account. If you signed up with Google SSO there is *no* password - use **Continue with Google** instead of trying to reset.
* **Account is locked.** Five failed sign‑in attempts triggers a 15‑minute lockout. Use **Forgot Password?** during the lockout window or just wait it out.
### Signup problems
* **"Email already in use" on Step 1** → that email already has a Vobiz account. Use the [Sign in](#sign-in) section above, or click **Forgot Password?** to recover.
* **Verification email never arrives** → check spam, then add `no-reply@vobiz.ai` to safe senders. Still nothing? Email [support@vobiz.ai](mailto:support@vobiz.ai) from the same address you tried to sign up with.
* **Stuck on Step 2 with "State/Province" not loading** → reload the page and re‑enter Step 1. Some browser extensions block country‑state dropdown fetches.
* **₹25 credit not showing on Dashboard** → it lands within a minute of verification. If it's still missing after 5 minutes, ping support - they can apply it manually with your account email.
**Still stuck?** Email [support@vobiz.ai](mailto:support@vobiz.ai) with the email address you're trying to use - include a screenshot of the error if you can.