> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vobiz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I contact support?

> Contact the Vobiz engineering and success teams via email for API integration help, network debugging, capacity upgrades, and billing - with tips for faster resolution.

The Vobiz engineering and success teams are available to assist with API integration, network debugging, capacity upgrades, and billing inquiries.

## Email Support

<Card title="support@vobiz.ai" icon="envelope" href="mailto:support@vobiz.ai">
  Our dedicated team is ready to assist you. For priority routing, please contact us from the email address registered to your Vobiz dashboard account.
</Card>

## When contacting support, please include

* Your Account ID / Workspace Name.
* The exact time (with timezone) you encountered the issue.
* Relevant `Call IDs` or `Record IDs` from your logs if debugging a failed call.
* An exact snippet of your Voice XML payload (if debugging XML).